Juan Carlos Ferrer

Juan Carlos Ferrer is Professor at the Faculty of Engineer, Pontificia Universidad Católica de Chile.

Professor Ferrer earned his B.S. and M.Sc in Engineering at P.U.C., and his Ph.D. in Management at M.I.T. He began his academic work in the Engineering School at PUC in 1995.

His field is Operations Management, specifically in issues of optimization of pricing policies and inventories, composition and pricing of packages of products and services, optimal allocation of workforce shifts, and route optimization using geo-referenced information.

He has taught nearly 4,000 students, in undergraduate and graduate programs at PUC, and also in the M.B.A. program in the Sloan School of Management at M.I.T. This has been formally recognized by the School, which on four occasions awarded Professor Ferrer its annual Academic Excellence Prize

He has participated in numerous research projects, with grant funds, leading 7 of them. The result of his research has been reflected in the publication of 17 articles in ISI journals, two books and two book chapters.

Regarding the third mission of the university which is related to transfer the developed knowledge and technologies, Professor Ferrer has founded, developed and implemented three areas within DICTUC (School liaison unit with industry), Shift UC, Pricing UC, and Routing UC providing optimization support for different operational processes, to national and international, public and private organizations.

Professor Ferrer has held management positions. He was Vice-Dean of the School of Engineering at PUC, and Associate Dean in charge of school development and budget, from 2010 to 2016. Prior, he launched and directed for four years the master program in Engineering Management (MII-UC).

Building a bridge from research to practice: Our experience at PUC creating OR-based startup companies

Operations Research (OR) deals with all class of important real world problems. In this talk we want to share our experience at creating startups to better serve our society through the use of effective OR developments in academics domains such as vehicle routing, public transport operations, workforce management, revenue management and pricing among others. We will discuss about: conflicting clockspeeds between research and practice; different impact/performance measurements that need to be aligned; funding aspects at different stages; human capital importance, creation and retention; dealing with potential customers’ paradigms; challenge of showing the created value; and many other important aspects.